Redman Report post Posted January 16, 2019 Been waiting on a replacement turret since 10/30- followed up no less than 10 times, few inquires have gone unanswered....all i get now is "part is back ordered" Buyer beware, one would think better service with the top of the line Zeiss Diavari scope.. Vortex - Razor repaired returned in 10 days Swarovski binos- returned under 20 days.. Zeiss going on 76 days you decide Share this post Link to post Share on other sites
gr8fuldoug Report post Posted January 16, 2019 Please give me a call, 516-217-1000, whether you purchased this from us or not we would like to intervene and assist in getting this issue resolved for you. Doug 5 Share this post Link to post Share on other sites
Redman Report post Posted January 17, 2019 Thank you Doug I will call you when I have an opportunity. Share this post Link to post Share on other sites
wildwoody Report post Posted January 17, 2019 I agree, love Zeiss , hate there customer service, I bought a V8 35x scope from red hawk in December, they took the money but Zeiss won't tell them where it is. Warranty department is worse. I feel your pain. Good luck Share this post Link to post Share on other sites
