txspeck Report post Posted March 16, 2018 Has anyone else had any problems with the portal? Ever since its beginning I have never been able to get results any faster than calling. I drew an elk tag and the only way I was able to find out was calling the 1-800 number. Portal keeps saying "we are updating system and results may not be real time" or something to that effect. Now I can't see how many bonus points I have because it says I don't have any which is a bunch of BS. How hard is it to develop a working program? The "old" online system doesn't even allow you to look up bonus points anymore and redirects you to the stupid portal. Ok, rant over. Share this post Link to post Share on other sites
wish2hunt Report post Posted March 16, 2018 My daughters is the same way. Other than she didnt draw. Share this post Link to post Share on other sites
AZbowhntr Report post Posted March 16, 2018 Mine works fine. I think it has to do with something not matching in your account. For some reason when I put in for the draws I can buy the point guard but my buddy that I put in with can't. He has something that doesn't match which causes the error. Share this post Link to post Share on other sites
wildwoody Report post Posted March 16, 2018 I'm good Share this post Link to post Share on other sites
MT. CAT Report post Posted March 17, 2018 Mine says I didn't put in for the last draw even though I did and have proof. Share this post Link to post Share on other sites
goinhuntn Report post Posted March 17, 2018 It probably has something to do with your email address or your password not matching up. Call fish & game on monday they can help you update all your info. When I send in apps it won't let my dad buy pointguard because he won't update his information. Share this post Link to post Share on other sites
FancyRedneck Report post Posted March 17, 2018 Mine is the same way… It might have something to do with purchasing my license from another vendor than buying it when I put in for the draw. I am willing to bet that things will be back to normal when the results are available for everyone not just portal account holders. If not the emails receipts from the app i filled out for the draw are my proof. Share this post Link to post Share on other sites
buglethemin Report post Posted March 17, 2018 You have two portal accounts open. It happened to me and wife. Same thing. Said I have no points and didn't put in for draw. Just call game and fish and they'll merge your accounts together. It's not your fault it's they're system that had a glitch for some reason it did that. It Does not effect your draw or any of your points but you have to call to let them know and it will get fixed. Share this post Link to post Share on other sites
txspeck Report post Posted March 19, 2018 Ok, thanks for the info I will give it a try. Share this post Link to post Share on other sites
EPDP99 Report post Posted January 25, 2019 First post. Sorry to bring this back up but some still fighting with this. My brother had a ss# account and a v# account. His bonus points did not get merged for last years draw(should be 7 this year). Last year showed 3 on v# account and draw info. Even worse he had been dealing directly with one of their IT personnel and now can only see his v# account. But it gets worse. Now it only show he has 1 point for all species(elk, deer, antelope and sheep) has no hunting history on his account. IT says they can now no longer see his ss# account. We have been waiting to put in until they get his account fixed and now it’s even worse. Hope no one else is having issues! Share this post Link to post Share on other sites
pirogue Report post Posted February 2, 2019 It's pathetic that their system has so many flaws. Share this post Link to post Share on other sites
ThomC Report post Posted February 3, 2019 G&F in Careless dont care. They hire computer rookies from ASU and pay them minimum wage. They dont care as they know that you all are dieing to get those lousy late ELK tags. Share this post Link to post Share on other sites
