Elkaddict Report post Posted December 23, 2017 Tried to set up a portal account for my grandson and found out you have to be 13 to get an account. Wondering what does everyone do when putting them in for draws, keeping track of bonus points, checking draw results, etc. Share this post Link to post Share on other sites
Goldfinger78 Report post Posted December 23, 2017 Not sure maybe something to do with the new format? My son is 11 and has a portal account. Share this post Link to post Share on other sites
rossislider Report post Posted December 23, 2017 Strange, my son is 13 but has had one since he was 10. Share this post Link to post Share on other sites
bonecollector777 Report post Posted December 23, 2017 Tried to set up a portal account for my grandson and found out you have to be 13 to get an account. Wondering what does everyone do when putting them in for draws, keeping track of bonus points, checking draw results, etc.Where did it say 13? I've set them up for several nieces and nephews that were 10 and it worked fine. Share this post Link to post Share on other sites
oz31p Report post Posted December 23, 2017 My 9yo has one Share this post Link to post Share on other sites
Elkaddict Report post Posted December 24, 2017 We will try it again and see what happens Share this post Link to post Share on other sites
Redman Report post Posted December 24, 2017 my son has one and has had one since the portal opened. He needed his own email address, so we opened up a gmail account. Share this post Link to post Share on other sites
Elkaddict Report post Posted December 25, 2017 So, tried again and this is what I get. Share this post Link to post Share on other sites
HyNoon Report post Posted December 25, 2017 Didn't they just redo the portal? I think I got a letter saying something like that. My boy has had his for the past 2 years and he is 11. But maybe they just changed it recently. Hope that might help. Share this post Link to post Share on other sites
AZ8 Report post Posted December 26, 2017 Something is giving you that error. I just set up a bogus account for a 9 year old with no issues. Edit: Disregard. Just got the error. Share this post Link to post Share on other sites
AZ8 Report post Posted December 26, 2017 Nevermind. Just got that error myself. Disregard. They must have changed it now to 13. Share this post Link to post Share on other sites
PRDATR Report post Posted December 26, 2017 If all else fails call them tomorrow. Share this post Link to post Share on other sites
bonecollector777 Report post Posted December 26, 2017 So when your 10-12 year old draws they are out of luck when checking the results? Has to be a mistake of some type. Share this post Link to post Share on other sites
Elkaddict Report post Posted December 26, 2017 Traveling today. Will call Wednesday and post the answer. Share this post Link to post Share on other sites
Delw Report post Posted December 26, 2017 It has too do with the " child online privacy act" you usually see is on all the forums and other online crap as well. I believe it federal law Kids under 16 shouldn't be allow access to the internet anyway Share this post Link to post Share on other sites
