HBU Report post Posted October 11, 2007 My problem with Camera Land has been solved. Joel wa extremely cooperative and pleasant. He answered all of my questions and I am now satisfied with their service. Share this post Link to post Share on other sites
stanley Report post Posted October 11, 2007 Is it Camera Land or the shipper (UPS, Fedex, DHL, etc..)? Seems like if they shipped-it that they should be able to provide you with a tracking number that can be used to find the package? S. Share this post Link to post Share on other sites
CouesWhitetail Report post Posted October 11, 2007 Wow, sorry about your trouble. I am sure Doug will straighten it out. I will make sure he is aware of your post. I have seen nothing but rave reviews to his service (until seeing this post). Amanda Share this post Link to post Share on other sites
gr8fuldoug Report post Posted October 11, 2007 I will never use Camera Land again for anything. I have had nothing but problems with them. I been trying to have them track a shipment, but I guess that's too difficult. I order many things online all the time and have never had this many problems . I just spoke with my brother about this. It appears that you were having it shipped to a business address, without your name anywhere on the order, which is why our shipping dept could not locate anything when you were just giving them your name. I'm glad that Joel was able to get to the bottom of this. Sorry if it seemed that we were not on top of it for you. Service before, during and after the sale is very important to us. Share this post Link to post Share on other sites
HBU Report post Posted October 11, 2007 I will never use Camera Land again for anything. I have had nothing but problems with them. I been trying to have them track a shipment, but I guess that's too difficult. I order many things online all the time and have never had this many problems . I just spoke with my brother about this. It appears that you were having it shipped to a business address, without your name anywhere on the order, which is why our shipping dept could not locate anything when you were just giving them your name. I'm glad that Joel was able to get to the bottom of this. Sorry if it seemed that we were not on top of it for you. Service before, during and after the sale is very important to us. Actualy that's not quite it, I did give them the name of the business and it is a home address. However it has been resolved and I edited and deleted my previos posts. Share this post Link to post Share on other sites
