sherman Report post Posted August 18, 2015 So sometime during the off season my wife lost a clip to her Crooked Horn binocular harness. So today I figured I would contact them to see if I could buy a replacement. They wouldn't let me buy one the are sending me one for free and the response was within 20 minutes from when I first sent an email. They wished me luck on my hunt this year and asked me to let them know how my hunt turns out. I just wanted to let you all know how good they where on coustmer service. 8 Share this post Link to post Share on other sites
Willyhunts2 Report post Posted August 18, 2015 Wish every company was like that! Gets annoying being on hold and transferred from person to person to get anything down. Good luck with your hunts! Share this post Link to post Share on other sites
sherman Report post Posted August 18, 2015 This was all with emails but every time I replied it was minutes for them to reply. I have 3 of there products and if I need any others it will be one from them Share this post Link to post Share on other sites
Non-Typical Solutions Report post Posted August 18, 2015 That is cool to hear.......service is a lost art that is sure fun when you finally come across a company that still works on providing it. Good to know when you go in for another purchase... Share this post Link to post Share on other sites
sherman Report post Posted August 24, 2015 Update got the part in today gotta love when people/company keep true to what they say Share this post Link to post Share on other sites
hoghntr Report post Posted August 25, 2015 Really good ro know cuz I have a broken clip on mine Share this post Link to post Share on other sites
sherman Report post Posted August 25, 2015 Really good ro know cuz I have a broken clip on mine I just went to website and went to the contact us and emailed them the sent 2 a full set Share this post Link to post Share on other sites
