vanhornsky Report post Posted July 7, 2015 So after two years I somehow broke the bracket for the strap on my Icon headlamp. I contacted them sent a picture and they are sending me a new brand new icon headlamp free of charge. This light is great it is one of the best ones that I have used. Add the supurb customer service on top of that and you have a great product. Thank you Black diamond Brandon Share this post Link to post Share on other sites
Jazz Report post Posted November 25, 2015 The do rock- I have both models of the Icon, old a new. I like the old one MUCH better. Share this post Link to post Share on other sites
More D Report post Posted November 25, 2015 Thanks for the information. Mine, another brand, died on my last hunt. I was looking for a great recommendation. Any company that backs their products like that has earned me as their next costumer. Share this post Link to post Share on other sites
PelaPapas Report post Posted November 30, 2015 I've heard only positive things about black diamond head lamps. If/when my current head lamps dies out on me, I think I will be going with black diamond. Share this post Link to post Share on other sites