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goinhuntn

Thumbs up for Leupold customer service

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Just wanted to let everyone know about my experience with Leupold. I have a Leupold vxII 3x9x40 that I wanted the reticle changed. This was not warranty work I requested to have a different reticle installed. I sent the scope off to them and confirmed with the mail service it had arrived. Within a day I had an email confirming they received it & needed payment for the custom work. I called to make arrangements for payment they told me the turn around time was about 3 to 4 weeks out. I said no problem now mind you I sent this in on 5-28-15. I came home from work today and there is my scope with the new reticle all serviced & ready to install back on my Ruger 30-06. What a great turn around time & the service was excellent!! Its no wonder Leupold is an outstanding company! Just wanted to voice my opinion on a great company thanks Leupold!!

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What did the reticle change run you?

 

 

More D

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Where did you find out the info on the where to send it and what they offer

What did the reticle change run you?

More D

Not to pry but what was the cost

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horse fell with my b-i-l and broke a 20+ year old Leupold, they sent him a brand new scope and a "sorry for your inconvenience" letter

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I changed my existing duplex reticle to the long range reticle & the cost was $70.00. I went on Leupolds website to get info than printed out a service form filled it out with what I wanted done & mailed it off to them. If you send it in make sure to put insurance on it just incase something happens in the mail.

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I have requested caps for few used scopes I have purchased and they send out no charge. But you may have to call 18 times to get it done..

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