borntohunt Report post Posted January 14, 2015 I sent my bandland 2200 pack in for some warranty work. They fixed my top zipper replaced my zipper pulls. And even sewed up 2 holes I had in it from some mice trying to get my cliff bars. Got it back in a week. Very happy. 2 Share this post Link to post Share on other sites
el diablo Report post Posted January 14, 2015 Nice to know. Just bought my wife one for Xmas. It is a nice pack. Now I need one. Share this post Link to post Share on other sites
Couzer Report post Posted January 14, 2015 Awesome customer service!!! I missed out on the blackfriday 40% off sale, so I called them the next day and gave me a one time use promo code. To my surprise when I ordered my pack it gave me 50% off!!! Ordered the summit and love it!!! Share this post Link to post Share on other sites
borntohunt Report post Posted January 22, 2015 When I got my pack back they sent me a 10 % off coupon for a online order too. 1 Share this post Link to post Share on other sites
PelaPapas Report post Posted April 9, 2015 I just recently had a great experience using badlands warranty too. I sent in my 2200 last week and it was back on my door step yesterday! It was out of my hands for less than a week! Repairs were done perfect! Couldn't be more satisfied! 1 Share this post Link to post Share on other sites
rossislider Report post Posted April 9, 2015 I've had a few of their packs, never had to send one in for repair. However, when I went to pull my 2200 out for the Javelina hunt this year, the belt clips were missing. No idea where they went or how they came off. Probably had something to do with my kids. Anyhow I went on Badlands website to order replacements. They wouldn't let me buy replacements but had some free ones to me within a week. 1 Share this post Link to post Share on other sites
Kelney Report post Posted May 5, 2015 I love my Eberlestock but when I broke a buckle I confused their warranty with my Badland's pack warranty. Only thing Eberlestock sent me was a link to where I could purchase one. Share this post Link to post Share on other sites
GJMauro12 Report post Posted May 5, 2015 I've been needing to send my pack in for several buckle repairs and haven't got around to it. Glad to hear it's so quick! Share this post Link to post Share on other sites
bhuntin Report post Posted May 5, 2015 My chest snaps popped off on my daypack on october whitetail hunt,overloaded. they sent me 2 extra replacement straps and buckles no charge and talked me through reconnecting the popped off one. customer service second to no one! 1 Share this post Link to post Share on other sites
