mmtx10 Report post Posted October 21, 2014 Called Vortex to order a new pair or binos the other day. Spoke with a very helpful guy named Travis. He informed me that I was eligible for a law enforcement discount and said we would have my binos in the mail first thing in the morning. We talked hunting for a little bit and he gave me his opinion on a few things and I left the conversation feeling glad that I made the call. Here is the letter that he personally wrote and sent to me. 10 Share this post Link to post Share on other sites
Will K Report post Posted October 21, 2014 Very nice. Share this post Link to post Share on other sites
lancetkenyon Report post Posted October 21, 2014 Great customer relations there. Good to see people still respect our LEOs enough to show they care. Thank you for your service to public safety as well. 1 Share this post Link to post Share on other sites
Mocha1545 Report post Posted October 21, 2014 That is Awesome. Great customer service from a great company. They really get it! Thank you for your service! Share this post Link to post Share on other sites
WampusCat Report post Posted October 21, 2014 Thats awesome buddy. I think those Vipers are great glass at that price point. Mine never left the truck. They dont get the "Im too scared to scratch my Swaros" treatment as my other pair, and they have held up great the last few seasons. Even when "friends" borrowed them. Glad you got some nice glass. I never had to use their warranty, but Ive heard its the best there is. Share this post Link to post Share on other sites
hoghntr Report post Posted October 21, 2014 Very cool! I have found few that do military discount also. Share this post Link to post Share on other sites
trphyhntr Report post Posted October 21, 2014 Isn't vortex made in China? Share this post Link to post Share on other sites
Str8Shot Report post Posted October 21, 2014 Isn't vortex made in China? Japan, Phillippines, and China on some models Share this post Link to post Share on other sites
wildwoody Report post Posted October 21, 2014 ya well did they come with a big buck!!! Share this post Link to post Share on other sites
mmtx10 Report post Posted October 21, 2014 Thanks guys Matt- they will work really well for me until I work up enough courage to drop big $ on swaro's. wildwoody- They didn't come with a big buck but they will make it easier for me to find one 2 Share this post Link to post Share on other sites
Havasuhunter Report post Posted October 22, 2014 The way it should be. Share this post Link to post Share on other sites
bigj23 Report post Posted October 22, 2014 I have dealt with Travis. He was quick with responses and easy to deal with. Great customer service. Share this post Link to post Share on other sites
Guest akaspecials Report post Posted October 22, 2014 Vortex has me as a loyal customer. Thier prices, quality, and customer service are all top notch. Share this post Link to post Share on other sites
WampusCat Report post Posted October 22, 2014 Matt- they will work really well for me until I work up enough courage to drop big $ on swaro's. Keep an eye out for quality used stuff on here in the classified after hunting season. Lots of good people going different routes on optics and sellling to make room for something else. Those 10x Vipers are plenty capable until then! Share this post Link to post Share on other sites
STS45 Report post Posted October 29, 2014 Isn't vortex made in China? So is just about every other thing you buy these days. Who cares, it is a global economy> Share this post Link to post Share on other sites
