KaibabHunter Report post Posted August 25, 2014 My 2200 was about 6-7 years old and showing proportionate signs of wear/tear i.e. broken zippers, tabs, minor wear holes etc. Washed it, sent it in, gotta VM that it's hunting days were done and they were sending me a new 2200 which arrived today. Took less than 10 days turnaround. Only cost me shipping there and back. Just wanted to give a shout out to out their outstanding customer service. Ryan 1 Share this post Link to post Share on other sites
GJMauro12 Report post Posted August 25, 2014 Good to hear. I have a pack that I've needed to send back and haven't got around to it. All the buckles I like the most have broke. Share this post Link to post Share on other sites
firstcoueswas80 Report post Posted August 25, 2014 You can order buckles for free from the sight, I just did that for my 2200. Share this post Link to post Share on other sites