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azpredator@work

QAD customer service

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Just wanted to share my experience with QAD's customer service. I shoot my bow year round a lot and after 6 years my fall away rest acted up a few weeks ago. I dropped a cpl oil drops and figured with the tag I have this year I'm not going to chance it. I contacted QAD, sent them my rest and they shipped me a brand new replacement 9 days later. I don't buy things for their warranty - rather the quality of the product so I don't have to mess with the warranty, but QAD is a winner in my book. I believe they make the best drop away rest on the market and clearly have superb service. Props to them!

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10-4

I've had same experience. I got one that had rusted up a bit (my fault, got stuck in a bad rainstorm during a hunt. ) I got a new one a few days later. I even attempted to pay since I knew it was my fault.

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Hey Jim. I drew a wyoming archery elk tag. Will be hunting Sept 12th --- 28th. Other than that, I plan on shooting my AZ buck in August and taking the kids down south in October. Hopefully, I can get up to Wisconsin in November :)

 

Wht-Mtn - I told them the same thing. Tell me what I owe, but they wouldn't have any of it. I'll send them some cookies or something for the next Holiday.

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