maximus Report post Posted April 18, 2014 Hello, i bought a Chrony last year in december and i took it to ben avery yesterday for the first time, set it up and did not work try new battery, wires connection still no work, so i send an e-mail to amazon and this is the respond, really great customer service. I'm so sorry about the problem with your recent order. I completely understand your disappointment. That's definitely not what we want our customers to experience. I've created a replacement for you at no additional charge. Here are the details: Order Number: 115-6103300-9212208 Shipping Speed: One-Day Shipping Guaranteed Delivery Date: April 18 To return the defective Shooting Chrony 7000099 F1 Master Chronograph, Green, please click the following link to print your return mailing label 1 Share this post Link to post Share on other sites
bigorange Report post Posted April 18, 2014 Have alway had nothing but great customer service from Amazon. Most recently, I ordered the wrong size nerf bars for my truck and they let me exchange with no return shipping charge even though it's not their policy if order the wrong size. I try to support local businesses as much as possible but Amazon is hard to beat! Share this post Link to post Share on other sites
az_shooter Report post Posted April 19, 2014 What about eBay? Share this post Link to post Share on other sites
Norteno Report post Posted April 19, 2014 I'm an amazon junkie now too. No sales tax and free shipping most of the time is hard to beat. Old invoices are always a couple clicks away too. 1 Share this post Link to post Share on other sites
Outdoor Writer Report post Posted April 19, 2014 I'm an amazon junkie now too. No sales tax and free shipping most of the time is hard to beat. Old invoices are always a couple clicks away too. Recheck the sale tax bit. Because Amazon has an AZ location, they MUST charge an AZ resident some sales tax IF the goods are being sold by Amazon and not another vendor. This purchase is from last week and I also bought golf gloves a couple weeks ago that had tax added. Shipment Details Sold by Amazon.com LLC $184.99 Item Subtotal: $184.99 Shipping & Handling: $33.64 Free shipping: -$33.64 Total Before Tax: $184.99 Sales Tax Collected: $15.72 Shipment Total: $200.71 Paid by Visa: $200.71 Share this post Link to post Share on other sites
Norteno Report post Posted April 19, 2014 Ok, well a lot of the time no sales tax. If there is tax and paying for shipping I'll buy local. Items: $53.12 Shipping & Handling: $9.71 Free shipping -$9.71 Total Before Tax: $53.12 Estimated Tax Collected: $0.00 Order Total $53.12 Share this post Link to post Share on other sites
pwrguy Report post Posted April 20, 2014 I'm a fan of Amazon as well. I have had great luck with them and no problems returning. I like internet shopping in general because I never seem to find what I'm looking for even in the huge stores like Cabela's. Share this post Link to post Share on other sites