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maximus

Amazon best cutomer service

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Hello,

i bought a Chrony last year in december and i took it to ben avery yesterday for the first time, set it up and did not work try new battery, wires connection still no work, so i send an e-mail to amazon and this is the respond, really great customer service.

 

I'm so sorry about the problem with your recent order. I completely understand your disappointment. That's definitely not what we want our customers to experience.

I've created a replacement for you at no additional charge. Here are the details:

Order Number: 115-6103300-9212208
Shipping Speed: One-Day Shipping
Guaranteed Delivery Date: April 18

To return the defective Shooting Chrony 7000099 F1 Master Chronograph, Green, please click the following link to print your return mailing label

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Have alway had nothing but great customer service from Amazon. Most recently, I ordered the wrong size nerf bars for my truck and they let me exchange with no return shipping charge even though it's not their policy if order the wrong size.

 

I try to support local businesses as much as possible but Amazon is hard to beat!

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I'm an amazon junkie now too. No sales tax and free shipping most of the time is hard to beat. Old invoices are always a couple clicks away too.

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I'm an amazon junkie now too. No sales tax and free shipping most of the time is hard to beat. Old invoices are always a couple clicks away too.

 

Recheck the sale tax bit. Because Amazon has an AZ location, they MUST charge an AZ resident some sales tax IF the goods are being sold by Amazon and not another vendor. This purchase is from last week and I also bought golf gloves a couple weeks ago that had tax added.

 

 

Shipment Details

41cgIyKBrHL._SCLZZZZZZZ__SY115_SX115_.jp

Sold by Amazon.com LLC

$184.99

Item Subtotal: $184.99

Shipping & Handling: $33.64

Free shipping: -$33.64

Total Before Tax: $184.99

Sales Tax Collected: $15.72

Shipment Total: $200.71

Paid by Visa: $200.71

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Ok, well a lot of the time no sales tax. If there is tax and paying for shipping I'll buy local.

 

Items:

$53.12

Shipping & Handling:

$9.71

Free shipping

-$9.71

Total Before Tax:

$53.12

Estimated Tax Collected:

$0.00

Order Total $53.12

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I'm a fan of Amazon as well. I have had great luck with them and no problems returning. I like internet shopping in general because I never seem to find what I'm looking for even in the huge stores like Cabela's.

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