Jump to content
OneTeam

UPDATE PAYMENT INFO!

Recommended Posts

/>Someone I know received a phone call from g&f today saying they finally figured out it was their fault their application didnt go through, so they are now fixing it.
= screwed for NM

 

I guess there's always Nevada. ........ I just don't understand they have had a month how could they still be correcting apps????? Weird I can't wait for it all to be done on line it will go much quicker...... well as long as they use a good company. ....

  • Like 1

Share this post


Link to post
Share on other sites

The way I read this is that they are correcting the apps for the folks that tried to update cards when the system went down..... in other words trying to correct the updated payment issues.

 

Even though there's a system in place to call folks if they were successful but their cards had issues at the time they were charged. Seems like a lot of wasted time and effort for something that already had a remedy.

  • Like 2

Share this post


Link to post
Share on other sites
The way I read this is that they are correcting the apps for the folks that tried to update cards when the system went down..... in other words trying to correct the updated payment issues.

 

Even though there's a system in place to call folks if they were successful but their cards had issues at the time they were charged. Seems like a lot of wasted time and effort for something that already had a remedy.

 

How can they possibly know who they should be contacting? They can probably tell that Procrastinator One (P1) tried to update his card for elk, but that the system timed out, but what if Procrastinator Two was watching over his shoulder and was like "well, dang, the system isn't working," so he didn't even try to update. Then let's say the next day P1 contacts AZGFD and is told about the problem and that he will have an opportunity to update later (as some people have reported). So P1 tells P2 this news, and let's say P2 shares that info with P3 and P4. So, here they are, all waiting for an opportunity to correct. Instead, AZGFD reaches out to the people who it knows may have had an issue, leaving P2-P4 out in the cold. They'll be fine as long as they get the phone call about a correction, but it seems kind of pointless to delay everything when there's no way you're going to know who might be impacted.

 

In the meantime, you've got a lot of people who didn't have a problem with their cards up to the date of the updating deadline, but maybe now have been issued a new number or had some fraud on their accounts. Every day the Department waits to actually run the draw, the number of people with new issues, that weren't of their own making, increases.

  • Like 2

Share this post


Link to post
Share on other sites

I can't believe were at 11 pages and 14,000+ views and there hasn't even been one credit card hit yet!!!

 

Brian

  • Like 5

Share this post


Link to post
Share on other sites

Agreed a deadline is a deadline system crash or not!

  • Like 2

Share this post


Link to post
Share on other sites

They are correcting apps from the original deadline in February, not the update payment date last Sunday. The way I understand it, is some people encountered an error during the payment process, and when they tried to redo their application, it came up as duplicate. Therefore, they were unable to successfully apply. And now the game and fish is contacting those who followed the proper procedure as far as a complaint goes, and they are correcting the error so they will be successfully entered into the draw. Kudos to the game and fish for recognizing the error and making an attempt to fix it, because I am sure some of these cases happened well before the final deadline.

  • Like 1

Share this post


Link to post
Share on other sites

People the G & F is doing a good thing, Citi Bank and Wells Fargo just issued a enormous amount of new cards to no fault is the card holder. How would you like to miss drawing because your card was compromised for no fault of your own.....complain, complain, complain.... Another week is not going to make the fall come faster.

 

There is a law that prevents AZ from charing up front.

  • Like 2

Share this post


Link to post
Share on other sites
If they would have just stuck with the paper only application process, they would not be having these issues.

Or scrolls and smoke signals!

  • Like 1

Share this post


Link to post
Share on other sites

The 11 pages of this thread just strengthens the argument that it should've switched back to paper apps and money orders. If you can't afford to play (no matter how many kids/wives you have) too bad. If they want to do online apps then they need to change the law and charge up front and be done with it! No more babysitting or BS with CC info,fraud,or changes. I do money order every year and don't draw every year but I know my app is in and paid for. I don't really see a reason for anything that's happening.

  • Like 1

Share this post


Link to post
Share on other sites
/>The 11 pages of this thread just strengthens the argument that it should've switched back to paper apps and money orders. If you can't afford to play (no matter how many kids/wives you have) too bad. If they want to do online apps then they need to change the law and charge up front and be done with it! No more babysitting or BS with CC info,fraud,or changes. I do money order every year and don't draw every year but I know my app is in and paid for. I don't really see a reason for anything that's happening.

I see where your coming from.. but you prob only have another year or two left for paper apps. ....

Share this post


Link to post
Share on other sites
The 11 pages of this thread just strengthens the argument that it should've switched back to paper apps and money orders. If you can't afford to play (no matter how many kids/wives you have) too bad. If they want to do online apps then they need to change the law and charge up front and be done with it! No more babysitting or BS with CC info,fraud,or changes. I do money order every year and don't draw every year but I know my app is in and paid for. I don't really see a reason for anything that's happening.

 

Agree.

 

Full fee up front, and an email if you are successful as the draw is performed from G&F, like some other states. If it requires rewording what you are being charged for, or legislation to allow it, so be it. Reword the application fee structure such that you're being charged $150 to apply for elk, and all but a $13 processing fee is refunded if you are not drawn. It's not complicated to find a legal and simple solution, if someone is actually looking for one. New Mexico went to full fee up front for this EXACT reason. "It's not legal in AZ to do that" is a freakin' copout... from someone that doesn't want to do the leg work to change the structure.

 

At least one other state even tells you exactly what day the draw is, and you know THAT DAY whether or not you were drawn.

 

Paper apps are going away, and G&F needs to get on the ball. There's NO REASON we don't set the standard for western states as far as draw systems go. "It's done by low bid" is also a copout from someone who doesn't know how or doesn't want to do the work to write a performance based contract, and follow up with vendor deficiency avenues when those performance measures fail to be met.

Share this post


Link to post
Share on other sites

It turns out they were doing an audit and found quite a few apps that they couldnt match up names to. This was from the original draw not updating any cc's.

 

My question is why did it take so long to figure this out?

  • Like 1

Share this post


Link to post
Share on other sites
/>

The 11 pages of this thread just strengthens the argument that it should've switched back to paper apps and money orders. If you can't afford to pay to play ( No matter how many kids/wives you have) too bad. If they want to do online apps then they need to change the law and charge up front and be done with it! No more babysitting or BS with CC info,fraud,or changes. I do money order every year and don't draw every year but I know my app is in and paid for. I don't really see a reason for anything that's happening.

What a horrible way of looking at the situation. If you don't have the money to afford it then screw you you can't hunt? Just because you may have the money For yourself or even for yourself and a few others doesn't mean everyone does. How about azgfd gets a system that works and no one has a problem? Instead of putting blame on some hunters that have nothing to do with azgfd's crappy system.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×