kazpilot25 Report post Posted December 31, 2013 Well I got off work early and decided to finally check out outdoorsmans and pickup a fancy tripod adapter and tripod head. I checked google and their website to find out they close at six. Great. Leave work at 3:30 and call to double check they're open. Yes open, great. I drive 30 minutes and get there at 4. I can't find an open door or anything, then some guy walks up and says were closed, sorry. Closed early today and we don't update the website with holiday hours. Thanks for wasting an hour of my time outdoorsmans. Looks like I'll get a uni dapter and bogen head. They're not getting my business. Share this post Link to post Share on other sites
gotcoues Report post Posted January 1, 2014 Just playing devil's advocate here, I would say you dropped the ball and should have called to get holiday hours. I would assume a lot of businesses don't carry normal business hours today. Also, it's safe to assume they will be closed tomorrow even if the website doesn't state that. Share this post Link to post Share on other sites
bowfishAZ Report post Posted January 1, 2014 I have had nothing BUT great experiences with outdoorsmans and their products.. I recommend giving them another shot on a regular work day.. You'll find out you did not "waste" your time... Plus your supporting local business! Share this post Link to post Share on other sites
kazpilot25 Report post Posted January 1, 2014 Ya I've heard nothing but great things about them. I guess I just expected them to mention they were closing early when I called at 3:30 to see if they were open today. As a small business owner myself, I would at least mention it if someone calls 30 minutes before I plan on closing. Just disappointed I guess. 1 Share this post Link to post Share on other sites
Workman Report post Posted January 1, 2014 Dam, another 45 minutes would've been great huh? Give them Another shot, you won't be disappointed. Share this post Link to post Share on other sites
kazpilot25 Report post Posted January 1, 2014 />Dam, another 45 minutes would've been great huh? Give them Another shot, you won't be disappointed. Exactly. My timing was perfectly terrible. Share this post Link to post Share on other sites
SWDesertRat Report post Posted January 1, 2014 />Ya I've heard nothing but great things about them. I guess I just expected them to mention they were closing early when I called at 3:30 to see if they were open today. As a small business owner myself, I would at least mention it if someone calls 30 minutes before I plan on closing. Just disappointed I guess.I can understand your frustration, I'd be a bit miffed myself after calling and driving. Im certainly not creating excuses for them, but maybe it was one if those days where business was dead or slow and they decided to call it a day.Every time I have visited them it was well worth my trip and enjoyable to chat about hunting or gear and they have gone above and beyond in customer service. Id hope you would give them a second chance to earn your business. Have a good New Year. Share this post Link to post Share on other sites
Adicted Report post Posted January 1, 2014 I agree. They r great Share this post Link to post Share on other sites
Eagle mountain ranch Report post Posted January 1, 2014 Ya bud that sucks,but after all it is the holidays people are trying to get home to there families Etc. Give them another chance besides if you are specifically looking for a tripod head and adaptor.You won't be disappointed and probably regret going with the other above mentioned. Just my .02 good luck and Happy New year ............ Share this post Link to post Share on other sites
ultramag Report post Posted January 1, 2014 Hey you guys open today????? Yes....Cool on on my way from xxxx be there in an hour.. You have some tripod heads I can look at??? Yes we do..Sweet.. Not sure of the phone conversation but it could have helped...jus saying.. In my opinion you can't beat the outdoorsman for their products. They also stand behind them.. Worth another try... Share this post Link to post Share on other sites
elkaholic Report post Posted January 1, 2014 yeah -- Carambas closed at 2 today -- whats up with that ? - Share this post Link to post Share on other sites
PRDATR Report post Posted January 1, 2014 Well he called and said he was on his way so if whoever answered the phone should have said they were closing early. Pretty simple. We're talking a Mom & Pop shop so when he showed up and they said they were closed how much effort would it have been to open up for him? Shame on them. They'll never get my business. Share this post Link to post Share on other sites
Couzer Report post Posted January 1, 2014 Great company, definitely worth going back and checking them out. They stand against their product they sell. I had bought a Wilson's antenna and returned it well beyond their guarantee because of their great customer service. Guy on the phone did make a mistake and did not let you know they where closing early, human mistake and probably simply forgot to mention. Share this post Link to post Share on other sites
Workman Report post Posted January 1, 2014 />Well he called and said he was on his way so if whoever answered the phone should have said they were closing early. Pretty simple. We're talking a Mom & Pop shop so when he showed up and they said they were closed how much effort would it have been to open up for him? Shame on them. They'll never get my business. They won't miss your business either. Share this post Link to post Share on other sites
trphyhntr Report post Posted January 1, 2014 /> Well he called and said he was on his way so if whoever answered the phone should have said they were closing early. Pretty simple. We're talking a Mom & Pop shop so when he showed up and they said they were closed how much effort would it have been to open up for him? Shame on them. They'll never get my business. They won't miss your business either. how many coors lights have you had so far this evening? Share this post Link to post Share on other sites
