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GreeneMachine

Leupold Customer Service

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My buddy had returned a pair of 7 yr old binos to Leupold because they didn't seem to want to focus anymore. Like many glass makers, they were excellent about providing him with a brand new pair of the newest equivalent model. I happen to have the same pair of 7 yr old binos, and I had accidentally scratched the lens on mine a few years back. The scratch was 100% my fault, and in my letter to Leupold I simply stated "I scratched my lens." Leupold ended up replacing mine with a brand new pair as well. Had them at my door about 3 weeks after I shipped them off.

 

Just thought I'd pass the intel on in case any of you had similar thoughts on returning a pair of Leupold's.

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