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CouesWhitetail

Great Customer Service - Gila Outdoor

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I have a bull elk hunt coming up in a couple weeks and last night when I went to shoot my bow I noticed the elevation was off and so I looked at my sight and realized it was loose. Well, I tried and tried to tighten it and make it work, but it wouldn't. So today I contacted Will Shill (store manager Gila Outdoor) and he said he was coming to Globe for an errand and would swing by my house to look at my bow. Well he determined the threading was stripped and he called PSE to get the part I needed for the Top Gun Sight. Then I showed him some other stuff (quiver) that was loose on my bow and he volunteered to take it back to his shop and fix it up and bring it back tomorrow morning. Wow, can't get better service than having a great bow tech stop by your house and offer to fix the bow and bring it back!

 

Thanks so much Will. Previously, I had brought that bow to his shop while on my way to do owl survey on Mt Graham. At that time he fixed a simple problem with the cams and re-nocked my arrows when he noticed they were not gripping the string well.

 

Time is of the essence with this hunt coming up soon and I really appreciate Gila Outdoor going the extra mile for me. Thank you for your sponsorship and for the great customer service.

 

http://www.gilaoutdoor.com/

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I agree the service is awesome and they really know what they're talking about over there

 

And the techno hunt is really fun and good practice

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Nice to know there are people as well as shops that still deliver great customer service. I will check them out when I'm in that area. On a side note, I have a unit 1 archery tag and will be staying in Alpine. I carry enough tools with me that I can take care of most problems that may arise with a bow. I will check this site as often as I can If anybody needs some repairs done.Good luck to all.

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Nice to know there are people as well as shops that still deliver great customer service. I will check them out when I'm in that area. On a side note, I have a unit 1 archery tag and will be staying in Alpine. I carry enough tools with me that I can take care of most problems that may arise with a bow. I will check this site as often as I can If anybody needs some repairs done.Good luck to all.

 

That's a cool offer! So anyone with a Unit 1 tag might want to keep this in mind in case you get into a bind up there!

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