rich hold Report post Posted June 8, 2010 Was just wondering how their service depatment is and what to expect. Sendind in My 10x40 classic b binocculars to have lenses redone (Glasses rubbed on them)and they are real loose and won't stay in place. Thanks Rich Hold Share this post Link to post Share on other sites
scoutm Report post Posted June 8, 2010 I sent my conquest scope in for target turrets to be installed and they were great. Quicker turnaround then they quoted. Sent another one in due to a smudge on one of the interal lenses that was only visible at the lowest power setting and they gave me a brand new scope. I've been very pleased with their service. Share this post Link to post Share on other sites
Siwash Report post Posted June 9, 2010 I sent the same pair you own in for repair (the hinge was loose and so was the focus wheel). I had them back less than two weeks after they received them at no charge beyond my shipping cost to them. Share this post Link to post Share on other sites
rich hold Report post Posted June 10, 2010 Thanks guys, I was hoping for a quick turn around,sounds like they value the customer. Rich Hold Share this post Link to post Share on other sites
