cramerhunts Report post Posted January 12, 2009 I know its been said before but I just wanted to let everyone know how good it is to do business with Camerland and especially Doug himself. Not only are they official sponsors of this site they stand behind their products and services. I bought a pair of Leica 10-15x50 preowned Duovids from him a while back and the diopler broke on me while in the field scouting. I contacted Doug and he walked me through the process of sending them into Leica for repair. When I began to get nervous about not getting them back in time for my first trip to Mexico I started calling Leica and didn't get very good results, I called Doug and he stepped in and I had my fixed binos back in no time. Well then on my Arizona hunt the diopler broke again and I didn't hesitate to contact Doug once again. Cameraland put me in touch with the President of Leica and I found out I would be getting a brand new pair instead of a twice repaired pair. Well I'm heading for Mexico again this week and I still don't have my binos so I contacted Doug and now I'll have them at my house in the morning! If there is anybody thinking about buying anything that has to do with cameras or optics I highly recommend Doug and crew at Cameraland! Phil Share this post Link to post Share on other sites
CouesWhitetail Report post Posted January 12, 2009 Thanks for letting us know! It's always great to hear that CW.com'ers are getting great service from our sponsors! Amanda Share this post Link to post Share on other sites
firstcoueswas80 Report post Posted January 12, 2009 Doug is the man! And, you dont have to talk hunting/fishing/optics with him. He will gladly talk about other topics as well. Share this post Link to post Share on other sites
CouesWhitetail Report post Posted January 12, 2009 Casey?? other topics??? isn't that sacrilegious to post that in a hunting forum?? LOL Amanda Share this post Link to post Share on other sites
Chef Report post Posted January 12, 2009 That's great to hear. I know the service normally has a reputation to be "so-so" with Leica. This definitely gives me a bit more piece of mind. Phil, good luck on your Mexico hunt too. Say hello to Jimmy and tell him we miss seeing him. Share this post Link to post Share on other sites
cramerhunts Report post Posted January 12, 2009 That's great to hear. I know the service normally has a reputation to be "so-so" with Leica. This definitely gives me a bit more piece of mind. Phil, good luck on your Mexico hunt too. Say hello to Jimmy and tell him we miss seeing him. Yep so far if it wasn't for Doug stepping in I would have to say that Leica's customer service is terrible. Thanks for the well wishes and I'll let Jim know! Phil Share this post Link to post Share on other sites
Buster Report post Posted January 12, 2009 Wish Leica would get their act together without requiring a middleman!..... Share this post Link to post Share on other sites
SO I HUNT Report post Posted January 13, 2009 Cramerhunts if you turn the glass around they would have been ok Cause you're always looking in the wrong direction hahahahahaha! Share this post Link to post Share on other sites
cramerhunts Report post Posted January 13, 2009 I must retract a little and give just a bit of credit to Leica.....they had my brand new pair at my door at 7:00 am today! The UPS man didn't look to happy though! And the best part is now instead of a 10 year warranty I have a lifetime warranty on them! Phil P.S. Very funny Stacy! Share this post Link to post Share on other sites
fatfootdoc Report post Posted January 13, 2009 HMM, I got that lifetime warranty with my swaros and never even had to break them!! ag Share this post Link to post Share on other sites
