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Two + weeks ago I ordered a Bitzenburger fletching jig with a right helical clamp getting ready for the up coming Deer season. I just got my new PSE Brute and a dozen new shafts that needed my touch to make them fly. I was sooo excited when it arrived only to hit rock bottom when I opened it to find the clamp was the straight one. I spent the next several days attempting to contact the seller without success. I was forced to file a claim with E-bay. They told me to return it for a refund. The next two days was spent searching several sites looking for another jig with the right clamp. I found a seller on E-bay that had two up for auction with FIVE days left on them. I decided to take a shot and contacted the seller with my story and a price I was willing to pay. He responded with a "heck ya it's yours" on one condition, I had to send photos of the buck I have been after for the last three seasons. I responded with trail cam pics and a note that said the money has been sent. He two day mailed it to me. SO!!!!!! I am sitting here writing this story in-between the fletching of my arrows with my new toy. The real happy point is there is still people out there that are willing to step up and help you when you are down. Sterrett Smith of Henderson Nevada is such a person, thank you! I will have time to shoot every one to check their flight characteristics before the hunt. Thanks again to Sterrett Smith!