I have had a CVA Accura muzzleloader about 10 years now. Last fall, while hunting whitetail in New Mexico, It fell forward while setup on a bipod and bent the ramrod. I called CVA the other day to order a new one. They're replacing it under their lifetime warranty! Free!
I went out dove hunting with my 12 year old Browning 12 gauge. I put a rib-mounted set of Tru Glo sights on it when it was pretty new. The adjustable rear sight had fallen off the base mount, plus part of the front bead optic fiber was missing. When I called them about it, they said to send them pictures so they'd know which model I had. To my surprise, they answered my email that day and are sending me the parts for free! Amazing! And I almost went to Cabela's to buy a new set.