nleachet77,
So you're saying that you contacted Swarovski CS and told them that you wanted your binos inspected and cleaned? I have a pair of binos and a spotting scope that I would like to have inspected and cleaned. They both feel like there's little grains of dirt in the focus adjustment and both have a tiny scratch on the lens from years of hunting use in the Arizona back country. Plus the bino body has some minor cosmetic scratchs too. I had to put black electrical tape around the outside of the objective lenses just to keep the lens covers on.
Just curious if all you asked CS for was that you wanted them inspected and cleaned? Is this a free service? I could find anything in the warranty or any wher else that mentions that. My equipment sure could use a tune up like you got. I wasn't aware that they provided this kind of service. Thanks for posting the thread.